sales@polaircargo.pl
24h/7
02-256 Warszawa AL. Krakowska 106 / 228
32-083 Balice, ul. Medweckiego 1
790 29 29 63
790 29 29 65

About Us

Mission

Our mission is to provide a reliable, efficient and safe air transport service that connects the world and enables fast, global flow of goods and people. We put emphasis on processes throughout the supply chain, analyzing every aspect of transport from the collection of goods from the sender or from the airport or from the cargo warehouse, we identify optimization potential, minimize administrative effort and reduce process costs.


Vision
Our vision is to become a leading player in the air transport market by improving our services, using innovative technologies and taking care of the environment, our strong focus on quality and innovation is evident in our fully integrated IT solutions and significant investments in sustainable transport and logistics technology.

Goals

Our main goal is to provide the highest quality transport services that meet customer expectations. We focus on timeliness, safety and comprehensive logistic service. We strive to build strong partnerships with both our clients and other entities in the aviation industry. We value cooperation with passenger airlines, cargo carriers, road carriers, handling agents and other logistics companies to provide comprehensive and integrative solutions for our clients. .

Pol Air Cargo LTD
Pol Air Cargo LTD POL AIR CARGO LTD. offers flexible transport solutions, taking into account the customer's preferences in terms of transport mode, time priorities, costs and shipment requirements. We offer an economic variant (ECONOMY service), as well as personalized PRIORITY solutions, tailored to the individual customer needs in terms of costs and time, as well as 24/7 transports. If you have specific areas of interest in air transport or need more information, let us know and we will be happy to help you.


History

February 20, 2020
establishment of POL AIR CARGO Sp.zo.o. (LTD.)
2020
expansion on the Polish market, including road and international air connections
2020/2021
development related to adaptation to international laws and regulations related to Cov2 additionally rules published by Chief Inspectorate of Civil Aviation (ULC) , appointment of a coordinator for air transport safety in the company.
2020/2021
adaptation of the company's operations in terms of technology and system, development of specialized software for logistics management in the company.
2020/2021/2022
As the company developed, strategic partnerships were established with other entities to expand its global network, such as airlines, road carriers, enabling the company to offer comprehensive solutions to customers throughout the Polish market.
September 28, 2022
establishment of POL AIR CARGO Poland Sp. z o.o. (LTD.) - development of rail transport
2020/20201/2022/2023
development program for the transport of perishable consignments in air transport - Variation A perishable goods - for products requiring strictly defined temperature control throughout the entire supply chain, Variation B perishable goods - for goods requiring transport at a temperature +2/+8 Cel , Variation C perishable goods - goods requiring transport at +15/+25 Cel
2023
representative of China Southern Airlines Cargo in Poland
2023
representative of ULTRA PLUS in Poland
Board CEO
Commercial Director
North Poland
Central Poland
South Poland
Operation & Sales
Warsaw
Cracow
Customer Service Manager
Administration
Finance
Account

Why Us?

We are a business partner who understands and meets the individual needs of our clients.

Our experienced team focuses on building long-term relationships with air freight forwarders, airlines and handling agents, providing after-sales service, responding to all the needs of our clients.

We represent:

Individual approach
Close communication
Professionalism
Quick response
Flexibility and adaptability
Continuous improvement

Individual approach

We understand each client, meet their needs and expectations. We are constantly building the long-term relationships based on trust and understanding.

Close communication

We maintain regular communication with our customers. We offer all assistance and answer all questions, providing a full service with current information on the status of shipments and other important issues regarding the shipment of goods by air.

Professionalism

Our award-winning staff is trained and experienced in customer service. We operate professionally, offering high quality services in accordance with the best industry standards.

Quick response

We are ready to respond quickly to customer needs 24/7. We act immediately to ensure efficient service, solve problems and minimize possible delays, we are at the constant disposal for our customers and airlines.

Flexibility and adaptability

Flexibility and adaptability: We strive for a flexible professional approach and adapting our services to the changing needs of clients. If there are irregularities, we work with the client, airline, handling agents to find the best solution.

Continuous improvement

We strive to continuously improve our processes and services, taking into account customer feedback and suggestions.
We analyze our activities and take actions aimed at improving the quality of customer service.

Awards

On the Polish market, the air transport industry appreciates the excellence and achievements of companies and distinguishes individual, personal people representing airlines by awarding the Air Wings award - "Crystal Wings" which are awarded to the person achieving the best results based on such factors as professionalism, quality of customer service, friendliness and operational excellence.

The “Crystal Wings”

Award was awarded to Barbara Solarska for professionalism, kindness

and quality of customer service.

Most Professional Company

The Most Professional Company Awards recognize outstanding achievement and innovation
in the air cargo industry, including categories such as flight availability and customer service.

Certificates

POL AIR CARGO LTD. to demonstrate our commitment to compliance with safety, security and quality standards of cargo handling we have obtained certificates of the International Air Transport Association IATA – Geneva

Certificates of the International Air Transport Association IATA – Geneva

Dangerous Goods Regulation
DGR

Regulation on dangerous goods

Shipping Perishable Cargo
PER

Shipping of perishable goods

Professional Selling
Skills

Professional selling skills -Dangerous Goods Regulation

Contact

tel. 790 29 29 63
tel. 790 29 29 65
tel. 790 29 29 66


sales@polaircargo.pl

Warsaw AIRPORT CARGO
02-256 Warsaw
AL. Krakowska 106 / 228
Cracow AIRPORT CARGO
32-083 Balice
ul. Medweckiego 1

NIP: 522-317-92-28